FlexNet for Minitab 15 wierd issue

There probably aren’t many people out there who know what Minitab is to start with. I’m sure there are far less that have ever had to configure a FlexLM License server for it. I ran into some issues setting one up over the past couple days and since I couldn’t find any information to help me out I figure I’ll post the problem and the solution to maybe save someone else a few hours.

The initial problem that usually seen is that the clients cannot connect to the license server and return an error message of -97-121 You’ll also see the following in the minitab.dl file on your license server:

(lmgrd) FLEXnet Licensing (v11.4.0.0 build 31341) /
started on this_host (IBM PC) (3/13/2008)
(lmgrd) License file(s): C:\FlexLM\Minitab\minitab.lic
(lmgrd) Starting vendor daemons ...
(lmgrd) Started minitab (pid 1912)
(minitab) FLEXnet Licensing version v11.4.0.0 build 31341
(minitab) EXITING DUE TO SIGNAL 32
(lmgrd) minitab exited with status 32 /
(Exited because another server was running)
(lmgrd) MULTIPLE "minitab" license server systems running.
(lmgrd) Using Task Manager, stop minitab and run lmreread
(lmgrd)
(lmgrd) This error probably results from:
(lmgrd)   1. Another copy of the license server manager /
<pre><span style="font-size: xx-small;">                                         (lmgrd) is running.
(lmgrd)   2. Another copy of the vendor daemon is running.
(lmgrd)   3. The locking mechanism(s) were removed by an
(lmgrd)        outside program.</span></pre>

Of all the things that can go wrong with FlexLM this has to be one of the trickiest to figure out. After working with Tech support one of the techs brought up that installing to C:\FlexLM\Minitab\ can cause issues due to some legacy code they forgot to remove in the version they were shipping.

So after hours of work trying all sorts of strange FlexLM tricks the solution was to simply rename the folder to anything else besides C:\FlexLM\Minitab\ and use LMTools to update the paths the service is using.

4 Responses to “FlexNet for Minitab 15 wierd issue”


  1. 1 Ed Allshouse May 14th, 2008 at 10:46 am

    Brian, I also live in Circleville, I am a member of Snow Trails Ski Patrol and Pike County OHC. I am considering setting up a cache for horse back riders in Pike Lake Forest. I need information on how to do that. Can you help?
    Thanks Ed

  2. 2 Lachlan McGinty Sep 8th, 2008 at 9:17 pm

    Good ole minitab, yeah i used it back at uni (college) during a statistics course. ah, the good old days.

    Thanks for documentation of your obscure issue. I had the exact same issue with a completely different product, with the same workaround! You’ve saved me many hours.

  3. 3 Coaster Sep 9th, 2008 at 10:42 am

    I’m glad it helped someone out. I certainly wish that vendors themselves would publish things like this on their websites. Poor users like us just have to band together and document their mistakes. ;)

  4. 4 A. Eckhoff Oct 7th, 2009 at 5:02 am

    Same here. Completely different product, same problem. I’ve been fighting with it for months and the vendor had no idea what the problem was.

    Changed the directory name and shazam!, everything started working again.

    What a stupid insidious problem…

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